FAQs
Q: What types of products do you offer at Chic Allure?
A: At Chic Allure, we offer a wide range of women's fashion and beauty products, including dresses, tracksuits, tops, bottoms, skincare, beauty products, and bags.
Q: How can I place an order?
A: You can place an order directly through our website. Simply browse our collections, select your desired items, add them to your cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options.
Q: Do you offer international shipping?
A: Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Q: What should I do if I receive a damaged or incorrect item? A: If you receive a damaged or incorrect item, please contact our customer service team immediately. We will assist you in resolving the issue as quickly as possible.
Q: How can I contact customer service?
A: You can contact our customer service team via email at sjamison53@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
Q: How can I stay updated on new arrivals and promotions?
A: You can subscribe to our newsletter to stay updated on new arrivals, exclusive promotions, and special offers. You can also follow us on social media for the latest updates.
Q: Can I change or cancel my order after it has been placed?
A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes once the order has been processed.
If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to help!